Track-It! to ServicePRO
migration service
Effortless , no special knowledge or programming required. A complete Track-It! to ServicePRO data migration instrument.
Track-It! to ServicePRO
Your best tool for Track-It! to ServicePRO data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the miracle happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer support information.Easy process
You don’t have to bother about coding or constantly watch each piece of info moved.
Just attach your source and target, pick what you want to take to a new database and allow the tool deal with the remainder.
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees can access to your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to ServicePRO
Strong safety of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ServicePRO.Next
Sustained link between object and people
When migrating your data from Track-It! to ServicePRO we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to ServicePRO
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to ServicePRO work
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Prepare
Sign-up and go to our migration software.
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Connect Track-It!
Select and link your Track-It! service desk with HDM.
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Link ServicePRO
Grant access to your ServicePRO account.
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Explain your business needs
Let us know exactly what elements of your migration you want to fine-tune
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Have your needs estimated
We'll research your case and send you with a price and a scope of tasks.
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Migrate from Track-It! to ServicePRO all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ServicePRO import
Our staff would be more than happy to run a custom migration if you have special demands.
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