Track-It! to ServiceNow
migration service
Trouble-free , no special knowledge or programming required. A complete Track-It! to ServiceNow data migration software.
Track-It! to ServiceNow
The best Track-It! to ServiceNow tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and enjoy the miracle happening.Data completion
Move your help desk info in full to make certain that no ticket has lost critical customer support details.Automated tool
Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.
Link the platforms, pick data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
You data is everything which is why we created a method that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You’re in control
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from Track-It! to ServiceNow
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in ServiceNow.Next
Retained connection between object and people
When migrating your records from Track-It! to ServiceNow we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to ServiceNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to ServiceNow work
Get ready
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to ServiceNow.
Connect Track-It!
Fill in the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.
Connect ServiceNow
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ServiceNow everything
When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Track-It! to ServiceNow.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your ServiceNow import
Our team would be more than happy to run a personalized migration if you have special needs.
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