Track-It! to ServiceDock
migration service
Extremely easy , no special skill set or coding required. A complete Track-It! to ServiceDock data migration tool.
Track-It! to ServiceDock
The best Track-It! to ServiceDock tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to transfer and start the transition right away.Easy transition process
No specific expertise needed. Just select what data will go to the target solution and enjoy the wonders happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support details.Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
You data is key which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Good service first
Except providing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Track-It! to ServiceDock
Strong safety of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in ServiceDock.Next
Sustained connection between object and people
When migrating your records from Track-It! to ServiceDock we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to ServiceDock
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to ServiceDock work
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Get ready
Register and go to our migration tool.
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Connect Track-It!
Opt and link your Track-It! support desk with HDM.
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Link ServiceDock
Grant access to your ServiceDock account.
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Clarify your needs
Let us know what aspects of your migration you want to modify
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Get your needs estimated
We shall research your case and send you with a price range and a scope of tasks.
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Migrate from Track-It! to ServiceDock everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ServiceDock import
Our team would be more than happy to perform a custom migration if you have specific requirements.
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