Track-It! to Requestor
migration service
Extremely easy , no special skill set or coding required. A complete Track-It! to Requestor data migration tool.
Track-It! to Requestor
The best Track-It! to Requestor tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer support details.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as possible.
Connect the platforms, select data, click ok, and you’re done!
Data maintenance
Your information comes unite , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our employees can see your passwords or other information.
You can be certain with HDM no data breaches are possible.
You’re in control
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a data import service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Requestor
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Requestor.Next
Retained connection between object and people
When migrating your records from Track-It! to Requestor we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Requestor
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Requestor work
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Get ready
Register and go to our migration tool.
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Link Track-It!
Opt and link your Track-It! support desk with HDM.
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Link Requestor
Give access to your Requestor account.
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Clarify your requirements
Let us know exactly what elements of your migration you wish to tweak
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Have your needs estimated
We'll analyze your application and get back to you with a cost and a scope of work.
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Migrate from Track-It! to Requestor all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Requestor import
Our team would be more than happy to perform a personalized migration in case you have special needs.
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