Track-It! to Re:Desk
migration service
Extremely easy , no special skill set or programming required. A complete Track-It! to Re:Desk data migration instrument.
Track-It! to Re:Desk
The best Track-It! to Re:Desk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the wonders happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer service information.Automated tool
Worried that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool simple to use as possible.
Connect the platforms, pick records, click ok, and you’re done!
Data maintenance
Your customer data migrates complete and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or records.
You may be sure that with HDM no data breaches are possible.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In only a few clicks you will be able to select what goes where, when it goes, and how.
Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a data import service supplier, we work to propose the best possible migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Re:Desk
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Re:Desk.Next
Retained link between object and people
When migrating your records from Track-It! to Re:Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Re:Desk work
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Get ready
Sign-up and go to our migration software.
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Connect Track-It!
Select and connect your Track-It! service desk with HDM.
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Connect Re:Desk
Grant the right to access your Re:Desk account.
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Express your requirements
Let us understand precisely what parts of your migration you need to tweak
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Have your needs estimated
We'll research your application and get back to you with a price and a scope of work.
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Migrate from Track-It! to Re:Desk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Re:Desk import
Our team would be more than happy to perform a custom migration if you have particular requirements.
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