Track-It! to Planio
migration service
Smooth , no special expertise or coding required. A complete Track-It! to Planio data migration tool.
Track-It! to Planio
Your best tool for Track-It! to Planio data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing essential customer support information.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you left it.
Security is paramount
Information is key which is why we developed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except providing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to Planio
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in Planio.Next
Retained link between object and people
When migrating your data from Track-It! to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Planio work
Prepare
Sign-up and go to our migration service.
Link Track-It!
Choose and link your Track-It! service desk with HDM.
Connect Planio
Give the right to access your Planio account.
Outline your business needs
Let us know exactly what parts of your migration you wish to tweak
Get your requirements estimated
We will investigate your application and send you with a the overall cost and a scope of tasks.
Migrate from Track-It! to Planio everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Planio import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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