Track-It! to Outlook
migration service
Smooth , no special expertise or coding required. A complete Track-It! to Outlook data migration software.
Track-It! to Outlook
Your best tool for Track-It! to Outlook data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.Record completion
Move your help desk info in full to make certain that no ticket is missing critical customer support information.Simple and easy process
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, choose what you need to take to a new database and allow the tool deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Record mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.
Simple & effective
In just a couple of clicks it is possible to choose what goes where, when it goes, and how.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to Outlook
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Outlook.Next
Retained association between object and people
When migrating your data from Track-It! to Outlook we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Outlook work
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Prepare
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to Outlook.
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Link Track-It!
Fill in the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
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Connect Outlook
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Outlook all data
Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Track-It! to Outlook.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Outlook import
Our staff would be more than happy to run a personalized migration in case you have special needs.
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