Track-It! to ((OTRS)) Community Edition
migration service
Smooth , no special expertise or programming required. A complete Track-It! to ((OTRS)) Community Edition data migration tool.
Smooth , no special expertise or programming required. A complete Track-It! to ((OTRS)) Community Edition data migration tool.
No need to worry about coding or continuously watch each piece of info transferred.
Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Your customer info comes unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Your customer data is behind impenetrable walls. Not even all our team members can see your passwords or records.
You can be certain with HDM no data breaches are possible.
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
If this is your first migration, worry not. Useful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
As a migration service supplier, we aim to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Track-It! to ((OTRS)) Community Edition.
Complete the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from Track-It! to ((OTRS)) Community Edition.
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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