Track-It! to osTicket
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to osTicket data migration software.
Track-It! to osTicket
Your best tool for Track-It! to osTicket data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on what data you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and enjoy the wonders happening.Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support details.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Link the help desks, select records, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to offer the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Track-It! to osTicket
Strong safety of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right destinations in osTicket.Next
Sustained relation between object and people
When migrating your data from Track-It! to osTicket we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to osTicket work
Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Track-It! to osTicket.
Connect Track-It!
Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Link osTicket
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to osTicket all data
When everything's validated, find a quiet time with the minimal load on the support department and begin migrating from Track-It! to osTicket.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your osTicket import
Our staff would be more than happy to run a customized migration if you have specific demands.
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