Track-It! to NetKeeper
migration service
Effortless , no special knowledge or programming required. A complete Track-It! to NetKeeper data migration software.
Track-It! to NetKeeper
Your best tool for Track-It! to NetKeeper data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply decide on what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the miracle happening.Record completion
Move your help desk records in full to ensure that no ticket has lost essential customer service information.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the help desks, pick records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we created a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer service, we always aim to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to NetKeeper
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in NetKeeper.Next
Retained connection between object and people
When migrating your data from Track-It! to NetKeeper we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to NetKeeper
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to NetKeeper work
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Prepare
Register and go to our migration software.
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Connect Track-It!
Opt and connect your Track-It! service desk with HDM.
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Link NetKeeper
Give the right to access your NetKeeper account.
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Explain your requirements
Let us know exactly what elements of your migration you need to tweak
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Get your preferences estimated
We shall investigate your case and send you with a price range and a scope of tasks.
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Migrate from Track-It! to NetKeeper everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your NetKeeper import
Our staff would be more than happy to run a customized migration if you have specific demands.
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