Track-It! to MSP Anywhere
migration service
Effortless , no special skill set or coding required. A complete Track-It! to MSP Anywhere data migration tool.
Track-It! to MSP Anywhere
Your best tool for Track-It! to MSP Anywhere data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to transfer and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the wonders happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer support information.Automated migration
Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.
Connect the help desks, pick data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is everything which is why we designed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to pick the data arrangement, when it goes, and how.
Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to MSP Anywhere
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in MSP Anywhere.Next
Retained connectivity between object and people
When migrating your data from Track-It! to MSP Anywhere we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to MSP Anywhere
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to MSP Anywhere work
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Prepare
Sign up and go to our migration service.
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Link Track-It!
Select and link your Track-It! service desk with HDM.
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Link MSP Anywhere
Grant the right to access your MSP Anywhere account.
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Describe your requirements
Let us understand precisely what aspects of your migration you wish to tweak
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Have your needs estimated
We will analyze your case and get back to you with a cost and a scope of work.
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Migrate from Track-It! to MSP Anywhere everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your MSP Anywhere import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
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