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Track-It! to MSP Anywhere
migration service

Effortless , no special skill set or coding required. A complete Track-It! to MSP Anywhere data migration tool.

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Your best tool for Track-It! to MSP Anywhere data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick customer info you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing vital customer support information.
Automated migration

Afraid that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the help desks, pick data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we designed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick the data arrangement, when it goes, and how.

Our software took customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Track-It! to MSP Anywhere

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in MSP Anywhere.

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Retained connectivity between object and people

When migrating your data from Track-It! to MSP Anywhere we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Track-It! to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Track-It! to MSP Anywhere work

  • Prepare

    Sign up and go to our migration service.

  • Select and link your Track-It! service desk with HDM.

  • Grant the right to access your MSP Anywhere account.

  • Describe your requirements

    Let us understand precisely what aspects of your migration you wish to tweak

  • Have your needs estimated

    We will analyze your case and get back to you with a cost and a scope of work.

  • Migrate from Track-It! to MSP Anywhere everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your MSP Anywhere import

Our staff would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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