Track-It! to Microsoft Dynamics
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to Microsoft Dynamics data migration instrument.
Track-It! to Microsoft Dynamics
Your best tool for Track-It! to Microsoft Dynamics data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and observe the magic happening.Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service information.Automated migration
Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the platforms, choose data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.
Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Track-It! to Microsoft Dynamics
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Microsoft Dynamics.Next
Retained connectivity between object and people
When migrating your data from Track-It! to Microsoft Dynamics we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Microsoft Dynamics
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Microsoft Dynamics work
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Prepare
Register and go to our migration tool.
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Link Track-It!
Choose and connect your Track-It! service desk with HDM.
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Connect Microsoft Dynamics
Give access to your Microsoft Dynamics account.
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Outline your needs
Let us understand precisely what components of your migration you wish to tweak
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Get your needs estimated
We shall research your case and get back to you with a price and a scope of tasks.
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Migrate from Track-It! to Microsoft Dynamics all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Microsoft Dynamics import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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