Track-It! to Magento Mirasvit HelpDesk MX
migration service
Extremely easy , no special expertise or programming required. A complete Track-It! to Magento Mirasvit HelpDesk MX data migration instrument.
Track-It! to Magento Mirasvit HelpDesk MX
The best Track-It! to Magento Mirasvit HelpDesk MX tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Data completion
Move your help desk info in full to make certain that no ticket is missing vital customer support information.Simple and easy procedure
No need to worry about scripting or continuously watch each piece of info transferred.
Just attach both platforms, choose what you want to migrate and allow the Migration Wizard do the rest for you.
Intact connections
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.
Security is paramount
Information is key which is why we created a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You’re in control
Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer service, we always want to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from Track-It! to Magento Mirasvit HelpDesk MX
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Magento Mirasvit HelpDesk MX.Next
Retained relation between object and people
When migrating your records from Track-It! to Magento Mirasvit HelpDesk MX we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Magento Mirasvit HelpDesk MX
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Magento Mirasvit HelpDesk MX work
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Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Track-It! to Magento Mirasvit HelpDesk MX.
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Link Track-It!
Complete the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Magento Mirasvit HelpDesk MX
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Magento Mirasvit HelpDesk MX everything
Once everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Track-It! to Magento Mirasvit HelpDesk MX.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Magento Mirasvit HelpDesk MX import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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