Track-It! to Magento HelpDesk Ultimate
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to Magento HelpDesk Ultimate data migration software.
Track-It! to Magento HelpDesk Ultimate
Your best tool for Track-It! to Magento HelpDesk Ultimate data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer support information.Effortless procedure
You don’t have to bother about coding or continuously watch each record moved.
Just link your source and target, choose what you want to migrate and let the system do the remainder.
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.
You may be certain with HDM no data breaches are possible.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to Magento HelpDesk Ultimate
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Magento HelpDesk Ultimate.Next
Retained relation between object and people
When migrating your data from Track-It! to Magento HelpDesk Ultimate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Magento HelpDesk Ultimate work
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Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Track-It! to Magento HelpDesk Ultimate.
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Link Track-It!
Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Connect Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Magento HelpDesk Ultimate everything
When everything's tested out, choose a quiet time with the least load on the support team and start migrating from Track-It! to Magento HelpDesk Ultimate.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Magento HelpDesk Ultimate import
Our staff would be more than happy to run a personalized migration if you have particular requirements.
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