Track-It! to LiveChat
migration service
Effortless , no special expertise or programming required. A complete Track-It! to LiveChat data migration instrument.
Track-It! to LiveChat
Your best tool for Track-It! to LiveChat data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer support information.Automated migration
Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.
Connect the platforms, pick data, click ok, and you’re done!
Data dependency
Your customer info comes complete , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to LiveChat
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in LiveChat.Next
Maintained association between object and people
When migrating your data from Track-It! to LiveChat we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to LiveChat
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to LiveChat work
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Prepare
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Track-It! to LiveChat.
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Link Track-It!
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect LiveChat
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to LiveChat everything
When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Track-It! to LiveChat.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your LiveChat import
Our staff would be more than happy to run a personalized migration in case you have particular requirements.
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