Track-It! to LiveAgent
migration service
Trouble-free , no special knowledge or programming required. A complete Track-It! to LiveAgent data migration software.
Trouble-free , no special knowledge or programming required. A complete Track-It! to LiveAgent data migration software.
You don’t have to bother about coding or constantly control each record moved.
Just attach both platforms, choose what you want to take to a new database and allow the system deal with the remainder.
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Information is everything which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Apart from producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Track-It! to LiveAgent.
Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from Track-It! to LiveAgent.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
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