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Track-It! to Lansweeper
migration service

Smooth , no special skill set or programming required. A complete Track-It! to Lansweeper data migration instrument.

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Your best tool for Track-It! to Lansweeper data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just pick the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new solution and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just link your source and target, tick what you need to take to a new database and let the tool do the remainder.

Data maintenance

Your customer info comes complete , you can take our word.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Track-It! to Lansweeper

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Lansweeper.

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Sustained relation between object and people

When migrating your data from Track-It! to Lansweeper we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Track-It! to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Track-It! to Lansweeper work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your Track-It! service desk with HDM.

  • Connect Lansweeper

    Give the right to access your Lansweeper account.

  • Explain your needs

    Let us know what components of your migration you want to tweak

  • Have your needs estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Track-It! to Lansweeper everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Lansweeper import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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