Track-It! to KronoDesk
migration service

Effortless , no special knowledge or programming required. A complete Track-It! to KronoDesk data migration instrument.

More details
Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Track-It! to KronoDesk

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in KronoDesk.

Next

When migrating your data from Track-It! to KronoDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from Track-It! to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Track-It! to KronoDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Track-It!

    Select and link your Track-It! service desk with HDM.

  • Grant access to your KronoDesk account.

  • Clarify your requirements

    Let us know what elements of your migration you wish to modify

  • Have your needs estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from Track-It! to KronoDesk all data

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your KronoDesk import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

© 2019
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay