Track-It! to KronoDesk
migration service
Effortless , no special knowledge or programming required. A complete Track-It! to KronoDesk data migration instrument.
Track-It! to KronoDesk
Your best tool for Track-It! to KronoDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.Record completion
Migrate your help desk data in full to ensure that no ticket has lost vital customer support information.Automated migration
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Connect the help desks, choose data, click ok, and the migration is ready!
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our team members can access to your passwords or records.
You can be certain with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In only a few clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to KronoDesk
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right places in KronoDesk.Next
Maintained link between object and people
When migrating your data from Track-It! to KronoDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to KronoDesk work
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Prepare
Sign up and go to our migration wizard.
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Connect Track-It!
Select and link your Track-It! service desk with HDM.
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Link KronoDesk
Grant access to your KronoDesk account.
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Clarify your requirements
Let us know what elements of your migration you wish to modify
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Have your needs estimated
We'll research your case and get back to you with a total price and a scope of work.
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Migrate from Track-It! to KronoDesk all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your KronoDesk import
Our staff would be more than happy to run a customized migration if you have particular demands.
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