Track-It! to Integria IMS
migration service
Extremely easy , no special know how or programming required. A complete Track-It! to Integria IMS data migration instrument.
Track-It! to Integria IMS
The best Track-It! to Integria IMS tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on customer info you need to migrate and set off with the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the target platform and observe the miracle happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer service details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface simple to use as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
You data is everything which is why we created a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Integria IMS
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Integria IMS.Next
Sustained connection between object and people
When migrating your records from Track-It! to Integria IMS we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Integria IMS
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Integria IMS work
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Get ready
Sign up and go to our migration software.
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Connect Track-It!
Opt and connect your Track-It! support desk with HDM.
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Connect Integria IMS
Give the right to access your Integria IMS account.
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Detail your needs
Let us understand precisely what elements of your migration you would like to modify
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Have your preferences estimated
We'll analyze your case and get back to you with a total price and a scope of work.
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Migrate from Track-It! to Integria IMS everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Integria IMS import
Our team would be more than happy to perform a custom migration if you have particular demands.
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