Track-It! to Inmoment Customer Experience (CX)
migration service
Effortless , no special skill set or coding required. A complete Track-It! to Inmoment Customer Experience (CX) data migration tool.
Track-It! to Inmoment Customer Experience (CX)
Your best tool for Track-It! to Inmoment Customer Experience (CX) data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the target system and enjoy the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.Simple and easy process
No need to worry about coding or continuously control each record transferred.
Just attach your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the rest for you.
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees have see your credentials or records.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we aim to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to Inmoment Customer Experience (CX)
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Inmoment Customer Experience (CX).Next
Maintained relation between object and people
When migrating your data from Track-It! to Inmoment Customer Experience (CX) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Inmoment Customer Experience (CX)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Inmoment Customer Experience (CX) work
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Prepare
Sign-up and go to our migration tool.
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Connect Track-It!
Choose and connect your Track-It! support desk with HDM.
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Connect Inmoment Customer Experience (CX)
Grant access to your Inmoment Customer Experience (CX) account.
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Describe your requirements
Let us know exactly what elements of your migration you need to modify
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Have your needs estimated
We shall investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from Track-It! to Inmoment Customer Experience (CX) all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Inmoment Customer Experience (CX) import
Our staff would be more than happy to perform a customized migration if you have special needs.
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