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Track-It! to HubSpot Service Hub
migration serviceHelp Desk Migration partner of HubSpot Service Hub

Effortless , no special skill set or programming required. A complete Track-It! to HubSpot Service Hub data migration software.

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Your best tool for Track-It! to HubSpot Service Hub data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost essential customer service information.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to take to a new database and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we created a method that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Track-It! to HubSpot Service Hub

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in HubSpot Service Hub.

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Maintained relation between object and people

When migrating your data from Track-It! to HubSpot Service Hub we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Track-It! to HubSpot Service Hub

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Track-It! to HubSpot Service Hub work

  • Prepare

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Track-It! to HubSpot Service Hub.

  • Fill in the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to HubSpot Service Hub everything

    Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Track-It! to HubSpot Service Hub.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
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Let a professional perform your HubSpot Service Hub import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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