Track-It! to HelpSite
migration service
Effortless , no special know how or coding required. A complete Track-It! to HelpSite data migration instrument.
Track-It! to HelpSite
Your best tool for Track-It! to HelpSite data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on what data you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.Record structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer support information.Effortless process
No need to worry about coding or constantly watch each piece of info transferred.
Just link your source and target, pick what you need to take to a new database and let the Migration Wizard do the rest for you.
Data maintenance
Your information migrates complete , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees can access to your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to deliver the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to HelpSite
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in HelpSite.Next
Retained connection between object and people
When migrating your data from Track-It! to HelpSite we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to HelpSite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to HelpSite work
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Prepare
Register and go to our migration tool.
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Connect Track-It!
Pick and link your Track-It! service desk with HDM.
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Link HelpSite
Grant access to your HelpSite account.
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Describe your business needs
Let us know what aspects of your migration you need to fine-tune
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Get your preferences estimated
We will investigate your case and send you with a price and a scope of work.
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Migrate from Track-It! to HelpSite everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpSite import
Our staff would be more than happy to perform a personalized migration if you have special demands.
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