Track-It! to HelpdeskEddy
migration service
Effortless , no special skill set or programming required. A complete Track-It! to HelpdeskEddy data migration tool.
Track-It! to HelpdeskEddy
Your best tool for Track-It! to HelpdeskEddy data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the miracle happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer support details.Simple and easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard do the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Data mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to HelpdeskEddy
Strong safety of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in HelpdeskEddy.Next
Sustained relation between object and people
When migrating your data from Track-It! to HelpdeskEddy we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to HelpdeskEddy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to HelpdeskEddy work
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Prepare
Sign up and go to our migration software.
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Link Track-It!
Choose and link your Track-It! support desk with HDM.
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Link HelpdeskEddy
Give access to your HelpdeskEddy account.
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Detail your business needs
Let us understand precisely what aspects of your migration you want to adjust
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Have your needs estimated
We will analyze your case and send you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to HelpdeskEddy everything
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpdeskEddy import
Our staff would be more than happy to perform a personalized migration in case you have specific demands.
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