Track-It! to HappyFox
migration service
Effortless , no special skill set or programming required. A complete Track-It! to HappyFox data migration software.
Track-It! to HappyFox
Your best tool for Track-It! to HappyFox data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just choose customer info you need to transfer and set off with the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the new system and observe the wonders happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer support details.Automated migration
Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.
Link the platforms, choose data, click ok, and you’re done!
Intact connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always strive to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to HappyFox
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in HappyFox.Next
Retained connection between object and people
When migrating your data from Track-It! to HappyFox we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to HappyFox
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to HappyFox work
Prepare
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to HappyFox.
Connect Track-It!
Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.
Connect HappyFox
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to HappyFox everything
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from Track-It! to HappyFox.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your HappyFox import
Our staff would be more than happy to perform a custom migration in case you have particular needs.
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