Track-It! to GoToAssist
migration service
Smooth , no special expertise or coding required. A complete Track-It! to GoToAssist data migration software.
Track-It! to GoToAssist
Your best tool for Track-It! to GoToAssist data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and see the miracle happening.Record completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer service details.Effortless process
You don’t have to bother about coding or constantly watch each record transferred.
Just link both platforms, pick what you need to migrate and allow the Migration Wizard do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we created a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Simple & effective
In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and how.
Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to GoToAssist
Strong security of your records
The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in GoToAssist.Next
Maintained connection between object and people
When migrating your data from Track-It! to GoToAssist we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to GoToAssist
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to GoToAssist work
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Prepare
Sign-up and go to our migration service.
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Link Track-It!
Opt and connect your Track-It! support desk with HDM.
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Link GoToAssist
Give the right to access your GoToAssist account.
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Express your requirements
Let us know what components of your migration you wish to adjust
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Have your preferences estimated
We shall analyze your case and send you with a cost and a scope of work.
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Migrate from Track-It! to GoToAssist everything
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your GoToAssist import
Our staff would be more than happy to run a customized migration in case you have specific needs.
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