Track-It! to Gemini
migration service
Trouble-free , no special expertise or programming required. A complete Track-It! to Gemini data migration tool.
Trouble-free , no special expertise or programming required. A complete Track-It! to Gemini data migration tool.
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Attach the platforms, select data, click ok, and you’re done!
From sender information to phone number connection, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.
Information is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
In only a couple of buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our developers took user experience as a priority and made sure that you will be able to use the system to its fullest.
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Track-It! to Gemini.
Complete the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Once everything's validated, choose a quiet time with the least load on the support team and start migrating from Track-It! to Gemini.
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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