Track-It! to FuseDesk
migration service
Trouble-free , no special know how or coding required. A complete Track-It! to FuseDesk data migration tool.
Track-It! to FuseDesk
The best Track-It! to FuseDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to transfer and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the wonders happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost vital customer service details.Easy procedure
You don’t have to bother about coding or continuously control each record moved.
Just attach both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we designed a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose the data arrangement, when it goes, and how.
Our tech engineers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Good service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Track-It! to FuseDesk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in FuseDesk.Next
Sustained connectivity between object and people
When migrating your records from Track-It! to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to FuseDesk work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Track-It! to FuseDesk.
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Connect Track-It!
Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Link FuseDesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk all data
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Track-It! to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FuseDesk import
Our team would be more than happy to perform a custom migration if you have particular requirements.
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