The User-friendly and Trouble-free Track-It! to Freshdesk Data Import App You'll Dig out
Clients across many sectors select us
How Track-It! to Freshdesk Data Migration Performs
Our automated migration solution greenlights you import and export data in a few simple steps. If you’re trying to organize a complex data structure, feel free to choose our tailored way. We’re ready to comply with your distinct needs.
Step 1. Get going by linking your Track-It! and Freshdesk platforms
Step 2. Select the records you need to import from Track-It! to Freshdesk or vice versa
Step 3. Set out the record fields align and fix up if demanded
Step 4. Set up a Free Demo to preview how the data will look after the import
Step 5. If everything is excellent, proceed the Full Data Migration
Step 1. Contact our service team to start working on customized data migration
Step 2. Greenlight our migration ninjas tweak on data import that corresponds your distinct data structure
Step 3. Set up a Demo Migration to see what your data will be once migrated
Step 4. Continue your Full Migration if a fresh setup is right to you
Help Desk Migration Runs the Track-It! to Freshdesk Import and Export Easy and Painless
Fix on your main goals. We'll do the heavy lifting
Our automated migration service provides an efficient solution, whether you’re importing your help desk operations from Track-It! to Freshdesk. With just a couple of clicks, your support service solution will be ready to perform on a selected platform — no need to bear any holdback!
Data import and export complies with security requirements
Help Desk Migration Wizard takes care of your customer service data is safe throughout the migration process. We deliver maximum records defence incorporating established procedures, with regulatory compliance, established server preserving, and frequent security checks.
Move ahead with the migration solution that clients praise
With numerous goal-achieved data migrations under our belt, Help Desk migration service has earned many service-linked awards and favorable reviews. And our aspiration for excellence does not drop there. Help Desk Migration team go to improve our service and deliver fresh functioning to handle we’re comprising most of your data import requirements.
Apply intuitive mapping to cover your most complex needs
Free yourself from the time-consuming load of adding not included record types or records at the time of Track-It! to Freshdesk migration. Our app empowers you map entities and tailor your data import. You retain the system of your data with small work.
Pick a fitting time for data import
Start by the help desk data import whenever it fits into your business processes. What’s more, our Delta migration option will allow you to migrate the currently updated entities after the historical business data was migrated. Then, relax and allow our service do the rest.
Contact to our tech-savvy support team
Are you experiencing tasks with your Supported Platform migration? Greenlight our customer service representatives take a closer look at your task. With plenty of expertise importing records, our representatives are well-seasoned to provide a successful import/export of your business data.
What Sorts of Data Can You Import from Track-It! to Freshdesk ?
With our Migration app, you can simply import or export massive volumes of differing data entities to or from Track-It! to Freshdesk. Review the list of record types you can import or export incorporating automation service by yourself from tech support team.
Do you look for especial Track-It! to Freshdesk migration needs?
Let us know you need a nonstandard data migration.
| Track-It! objects | Freshdesk objects | |
|---|---|---|
| Help Desk | ||
| Technicians | Agents | |
| Departments | Companies | |
| Requestor | Contacts | |
| Ticket | Tickets | |
| Knowledge Base | ||
| Category (Topic) | Categories | |
| Topic | Folders | |
| Solution | Articles | |
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Advance Your Track-It! to Freshdesk Export with These Functions
Bypass attachments
Does your desired help desk system deliver limited data storage? Skip attachments, especially if your current support data drop none of its value without them. The migration time will scale down significantly.
Choose a new tag to the migrated tickets
Choose tags to the migrated tickets — in such a way, you won’t misinterpret them with those remaining. You may further sort the tickets by assigning tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Migrate inline images as attachments
Don’t want to leave behind images added into the tickets? You can migrate them to the new help desk solution as attachments.
Give a try to our Demo with custom records by moving 20 entities
Avoid any guessing. Prove that you comprehend absolutely how the entities will look like at the end of you’ve moved them. Help Desk Migration’s Demo with custom data lets you choose 20 entities for a test migration.
How much does Track-It! to Freshdesk data migration cost?
How much will you need to invest in the switch from Track-It! to Freshdesk? The cost will mostly build upon the records volume you need to migrate, the complexity of your requirements, and the options you’ll choose or customizations you’ll ask for. Set a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceYour Help Desk Data Import or Export is Protected at Every Step
Employing Help Desk Migration service, don't worry about security of business records. We commit to the latest standards, make constant improvements, and invariably check all servers.
We apply a firm two-factor authentication policy
Help Desk Migration Wizard shields your business data from unwanted accessing with 2FA access. Besides, your business reps can only export Track-It! data if they got admin rights. With these security features arranged, you don't worry about information leakage.
We employ Three-layer
We deliver 3 layers of business records safety: physical (we secure our hosting equipment against any breach), network (we protect our networks against cyber attacks), and app (we take care of your business data within our importing service from illegal access).
Compliance with safety regulations
We take care of your business records based on all essential security standards. Help Desk Migration has an extensive set of compliance, and we keep enlarging it. These days, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.
Feedback helps us advance our solution: Few thoughts from Help Desk Migration customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
All-packed Track-It! to Freshdesk Import in a Few Clicks
Get more guides about data migration
Interested to get more? Our resources is packed with information on support service improvement and help desk records migration. Check it out!
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