Track-It! to Faveo Helpdesk
migration service
Smooth , no special expertise or programming required. A complete Track-It! to Faveo Helpdesk data migration instrument.
Track-It! to Faveo Helpdesk
Your best tool for Track-It! to Faveo Helpdesk data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to migrate and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and enjoy the miracle happening.Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer service information.Easy procedure
You don’t have to bother about scripting or continuously watch each record moved.
Just attach your source and target, choose what you need to migrate and let the tool deal with the remainder.
Data dependency
Your customer info comes complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members have access to your passwords or records.
You can rest assured that with HDM no data breaches are possible.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In only a couple of clicks it will be possible to select the data arrangement, when it goes, and in what order.
Our software took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we work to propose the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to Faveo Helpdesk
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Faveo Helpdesk.Next
Retained connection between object and people
When migrating your data from Track-It! to Faveo Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Faveo Helpdesk work
Prepare
Sign-up and go to our migration software.
Link Track-It!
Pick and connect your Track-It! service desk with HDM.
Link Faveo Helpdesk
Grant access to your Faveo Helpdesk account.
Describe your business needs
Let us know what parts of your migration you would like to adjust
Get your preferences estimated
We shall analyze your application and send you with a the overall cost and a scope of tasks.
Migrate from Track-It! to Faveo Helpdesk all data
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Faveo Helpdesk import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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