Track-It! to DeepDesk
migration service
Effortless , no special knowledge or coding required. A complete Track-It! to DeepDesk data migration tool.
Track-It! to DeepDesk
Your best tool for Track-It! to DeepDesk data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the magic happening.Record completion
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.
Attach the help desks, choose data, click ok, and you’re done!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your credentials or other information.
You can rest assured that with HDM no data breaches will take place.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we aim to offer the most effective migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Track-It! to DeepDesk
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in DeepDesk.Next
Retained connection between object and people
When migrating your data from Track-It! to DeepDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to DeepDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to DeepDesk work
-
Prepare
Sign up and go to our migration service.
-
Connect Track-It!
Choose and link your Track-It! service desk with HDM.
-
Connect DeepDesk
Give access to your DeepDesk account.
-
Detail your business needs
Let us know exactly what elements of your migration you wish to adjust
-
Get your preferences estimated
We shall investigate your application and send you with a price and a scope of tasks.
-
Migrate from Track-It! to DeepDesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your DeepDesk import
Our staff would be more than happy to run a customized migration if you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…