Track-It! to Database
migration service
Extremely easy , no special know how or coding required. A complete Track-It! to Database data migration instrument.
Risk-free and Reputable
Your passwords along with data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext


Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Database.Next
Retained connection between object and people
When migrating your records from Track-It! to Database we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Track-It! to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Track-It! to Database work
Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Track-It! to Database.
Link Track-It!
Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
Link Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Database all data
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Track-It! to Database.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT