Track-It! to Database
migration service
Extremely easy , no special know how or coding required. A complete Track-It! to Database data migration instrument.
Track-It! to Database
The best Track-It! to Database tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply choose the records you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the target system and see the magic happening.Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support information.Effortless process
No need to worry about scripting or continuously control each piece of info transferred.
Just link your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Data maintenance
Your information comes unite , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Track-It! to Database
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Database.Next
Retained connection between object and people
When migrating your records from Track-It! to Database we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Database work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Track-It! to Database.
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Link Track-It!
Fill out the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Link Database
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Database all data
When everything's tested out, find a quiet time with the least load on the support team and begin migrating from Track-It! to Database.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Database import
Our team would be more than happy to perform a customized migration in case you have particular needs.
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