Track-It! to CrazyCall
migration service
Trouble-free , no special skill set or programming required. A complete Track-It! to CrazyCall data migration tool.
Track-It! to CrazyCall
The best Track-It! to CrazyCall tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition right away.Effortless transition process
No special expertise required. Just select what data will go to the target solution and see the magic happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost essential customer support information.Easy process
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just attach both platforms, tick what you need to take to a new database and allow the system deal with the remainder.
Preserved connections
From sender information to phone number connection, all you records will keep their prior connections intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you expected.
Security is paramount
Information is everything which is why we developed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You’re in control
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few buttons to press you will be able to choose the data arrangement, when it goes, and in what order.
Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service first
Outside of providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Track-It! to CrazyCall
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in CrazyCall.Next
Maintained association between object and people
When migrating your records from Track-It! to CrazyCall we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to CrazyCall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to CrazyCall work
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Get ready
Sign-up and go to our migration software.
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Connect Track-It!
Opt and link your Track-It! service desk with HDM.
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Link CrazyCall
Grant access to your CrazyCall account.
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Outline your requirements
Let us understand precisely what aspects of your migration you want to adjust
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Have your requirements estimated
We shall analyze your application and send you with a cost and a scope of tasks.
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Migrate from Track-It! to CrazyCall all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your CrazyCall import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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