Track-It! to ConnectWise
migration service
Trouble-free , no special know how or coding required. A complete Track-It! to ConnectWise data migration tool.
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.Complete & Accurate
We've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext


Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in ConnectWise.Next
Sustained relation between object and people
When migrating your records from Track-It! to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Track-It! to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Track-It! to ConnectWise work
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Track-It! to ConnectWise.
Connect Track-It!
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
Connect ConnectWise
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to ConnectWise everything
When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Track-It! to ConnectWise.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT