Track-It! to ConnectWise
migration service
Trouble-free , no special know how or coding required. A complete Track-It! to ConnectWise data migration tool.
Track-It! to ConnectWise
The best Track-It! to ConnectWise tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and set off with the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.Effortless process
No need to worry about scripting or constantly watch each record moved.
Just attach your source and target, pick what you need to take to a new database and allow the tool do the remainder.
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees can see your passwords or other information.
You can be certain with HDM no data breaches are possible.
Data mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to deliver the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Track-It! to ConnectWise
Strong safety of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in ConnectWise.Next
Sustained relation between object and people
When migrating your records from Track-It! to ConnectWise we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to ConnectWise work
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Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Track-It! to ConnectWise.
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Connect Track-It!
Fill out the form with requested credentials to allow our data migration tool to fetch data from your current help desk.
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Connect ConnectWise
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to ConnectWise everything
When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Track-It! to ConnectWise.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your ConnectWise import
Our team would be more than happy to perform a custom migration if you have special demands.
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