Track-It! to C-Desk
migration service
Effortless , no special know how or programming required. A complete Track-It! to C-Desk data migration instrument.
Track-It! to C-Desk
Your best tool for Track-It! to C-Desk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target system and see the wonders happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing essential customer service details.Easy process
No need to worry about scripting or constantly control each record moved.
Just link your source and target, pick what you need to take to a new database and allow the system deal with the remainder.
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You can rest assured that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to choose what goes where, when it starts, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to C-Desk
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in C-Desk.Next
Sustained association between object and people
When migrating your data from Track-It! to C-Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to C-Desk work
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Prepare
Sign up and go to our migration software.
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Link Track-It!
Choose and connect your Track-It! support desk with HDM.
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Connect C-Desk
Give access to your C-Desk account.
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Describe your needs
Let us understand precisely what components of your migration you wish to tweak
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Have your preferences estimated
We will analyze your case and get back to you with a total price and a scope of tasks.
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Migrate from Track-It! to C-Desk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your C-Desk import
Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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