Track-It! to Cayzu
migration service
Extremely easy , no special knowledge or coding required. A complete Track-It! to Cayzu data migration software.
Track-It! to Cayzu
The best Track-It! to Cayzu tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Data completion
Move your help desk info in full to make sure that no ticket has lost critical customer service details.Effortless process
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, pick what you need to take to a new database and let the system do the remainder.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we developed a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Track-It! to Cayzu
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Cayzu.Next
Retained relation between object and people
When migrating your records from Track-It! to Cayzu we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Cayzu
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Cayzu work
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Get ready
Sign-up and go to our migration service.
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Connect Track-It!
Opt and connect your Track-It! support desk with HDM.
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Link Cayzu
Grant access to your Cayzu account.
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Express your business needs
Let us know what components of your migration you would like to modify
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Have your requirements estimated
We will research your case and send you with a the overall cost and a scope of tasks.
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Migrate from Track-It! to Cayzu everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Cayzu import
Our team would be more than happy to run a custom migration if you have special needs.
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