Track-It! to Azure SQL DWH
migration service

Extremely easy , no special expertise or programming required. A complete Track-It! to Azure SQL DWH data migration software.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from Track-It! to Azure SQL DWH

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Azure SQL DWH.

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Retained association between object and people

When migrating your records from Track-It! to Azure SQL DWH we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Track-It! to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Track-It! to Azure SQL DWH work

  • Get ready

    Sign up and go to our migration software.

  • Connect Track-It!

    Pick and link your Track-It! support desk with HDM.

  • Connect Azure SQL DWH

    Give the right to access your Azure SQL DWH account.

  • Express your business needs

    Let us know exactly what parts of your migration you wish to adjust

  • Get your needs estimated

    We will research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Track-It! to Azure SQL DWH everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Azure SQL DWH import

Our team would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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