Track-It! to Awesome Support (WordPress)
migration service
Effortless , no special know how or coding required. A complete Track-It! to Awesome Support (WordPress) data migration instrument.
Track-It! to Awesome Support (WordPress)
Your best tool for Track-It! to Awesome Support (WordPress) data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just choose what data you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer service information.Automated migration
Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, your entire database will keep their prior connections maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to Awesome Support (WordPress)
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Awesome Support (WordPress).Next
Retained connection between object and people
When migrating your data from Track-It! to Awesome Support (WordPress) we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Awesome Support (WordPress)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Awesome Support (WordPress) work
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Prepare
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Track-It! to Awesome Support (WordPress).
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Link Track-It!
Complete the form with required credentials to permit our data migration tool to retrieve information from your current help desk.
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Link Awesome Support (WordPress)
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Awesome Support (WordPress) all data
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from Track-It! to Awesome Support (WordPress).
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Awesome Support (WordPress) import
Our staff would be more than happy to perform a customized migration in case you have particular needs.
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