Track-It! to Amazon Redshift
migration service

Smooth , no special knowledge or programming required. A complete Track-It! to Amazon Redshift data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from Track-It! to Amazon Redshift

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Amazon Redshift.

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Sustained association between object and people

When migrating your data from Track-It! to Amazon Redshift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Track-It! to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Track-It! to Amazon Redshift work

  • Prepare

    Register and go to our migration software.

  • Choose and link your Track-It! service desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Describe your needs

    Let us know exactly what aspects of your migration you need to tweak

  • Have your requirements estimated

    We shall analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Track-It! to Amazon Redshift everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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Help Desk Migration service


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