Track-It! to Amazon Redshift
migration service
Smooth , no special knowledge or programming required. A complete Track-It! to Amazon Redshift data migration instrument.
Track-It! to Amazon Redshift
Your best tool for Track-It! to Amazon Redshift data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply decide on customer info you need to move and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and observe the magic happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.Easy process
No need to worry about coding or continuously control each piece of info transferred.
Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Security is priority
Information is everything which is why we developed a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Apart from producing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Track-It! to Amazon Redshift
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Amazon Redshift.Next
Sustained association between object and people
When migrating your data from Track-It! to Amazon Redshift we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Amazon Redshift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Amazon Redshift work
Prepare
Register and go to our migration software.
Link Track-It!
Choose and link your Track-It! service desk with HDM.
Connect Amazon Redshift
Give the right to access your Amazon Redshift account.
Describe your needs
Let us know exactly what aspects of your migration you need to tweak
Have your requirements estimated
We shall analyze your application and get back to you with a the overall cost and a scope of work.
Migrate from Track-It! to Amazon Redshift everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Amazon Redshift import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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