Track-It! to Alloy Navigator
migration service

Trouble-free , no special knowledge or coding required. A complete Track-It! to Alloy Navigator data migration instrument.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Track-It! to Alloy Navigator

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Alloy Navigator.

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When migrating your records from Track-It! to Alloy Navigator we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Track-It! to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Track-It! to Alloy Navigator work

  • Get ready

    Sign up and go to our migration tool.

  • Opt and link your Track-It! support desk with HDM.

  • Connect Alloy Navigator

    Give the right to access your Alloy Navigator account.

  • Detail your requirements

    Let us know exactly what parts of your migration you would like to adjust

  • Have your preferences estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Track-It! to Alloy Navigator all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Alloy Navigator import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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