Track-It! to Alloy Navigator
migration service
Trouble-free , no special knowledge or coding required. A complete Track-It! to Alloy Navigator data migration instrument.
Track-It! to Alloy Navigator
The best Track-It! to Alloy Navigator tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer support details.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.
Connect the platforms, choose records, click ok, and you’re done!
Data dependency
Your information comes unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to propose the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Track-It! to Alloy Navigator
Strong safety of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Alloy Navigator.Next
Sustained link between object and people
When migrating your records from Track-It! to Alloy Navigator we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Alloy Navigator
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Alloy Navigator work
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Get ready
Sign up and go to our migration tool.
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Link Track-It!
Opt and link your Track-It! support desk with HDM.
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Connect Alloy Navigator
Give the right to access your Alloy Navigator account.
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Detail your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your preferences estimated
We shall investigate your case and get back to you with a price range and a scope of tasks.
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Migrate from Track-It! to Alloy Navigator all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Alloy Navigator import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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