Track-It! to Aegis Help Desk
migration service
Smooth , no special know how or programming required. A complete Track-It! to Aegis Help Desk data migration software.
Track-It! to Aegis Help Desk
Your best tool for Track-It! to Aegis Help Desk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer service information.Automated migration
Worried that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Connect the help desks, choose data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.
Security is paramount
Information is key which is why we developed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Track-It! to Aegis Help Desk
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Aegis Help Desk.Next
Maintained link between object and people
When migrating your data from Track-It! to Aegis Help Desk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Track-It! to Aegis Help Desk work
Prepare
Sign-up and go to our migration software.
Link Track-It!
Choose and connect your Track-It! service desk with HDM.
Link Aegis Help Desk
Give access to your Aegis Help Desk account.
Outline your requirements
Let us understand precisely what aspects of your migration you want to tweak
Get your requirements estimated
We shall research your application and get back to you with a price range and a scope of tasks.
Migrate from Track-It! to Aegis Help Desk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your Aegis Help Desk import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
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