Track-It! to Adobe Experience Manager
migration service
Extremely easy , no special expertise or programming required. A complete Track-It! to Adobe Experience Manager data migration tool.
Secure and Reputable
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information
Strong security of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext


Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Adobe Experience Manager.Next
Maintained association between object and people
When migrating your records from Track-It! to Adobe Experience Manager we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Track-It! to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Track-It! to Adobe Experience Manager work
Get ready
Sign-up and go to our migration software.
Connect Track-It!
Select and link your Track-It! support desk with HDM.
Link Adobe Experience Manager
Give the right to access your Adobe Experience Manager account.
Explain your needs
Let us know exactly what components of your migration you wish to fine-tune
Have your needs estimated
We'll analyze your case and get back to you with a cost and a scope of tasks.
Migrate from Track-It! to Adobe Experience Manager all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT