Track-It! to Adobe Experience Manager
migration service
Extremely easy , no special expertise or programming required. A complete Track-It! to Adobe Experience Manager data migration tool.
Track-It! to Adobe Experience Manager
The best Track-It! to Adobe Experience Manager tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick the records you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and see the wonders happening.Data completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer support details.Simple and easy process
You don’t have to bother about coding or constantly control each record moved.
Just attach your source and target, tick what you need to take to a new database and allow the system deal with the remainder.
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.
You may be certain with HDM no hacker attacks will take place.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In only a few clicks you will be able to choose the data arrangement, when it starts, and how.
Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Track-It! to Adobe Experience Manager
Strong security of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Adobe Experience Manager.Next
Maintained association between object and people
When migrating your records from Track-It! to Adobe Experience Manager we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Track-It! to Adobe Experience Manager
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Adobe Experience Manager work
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Get ready
Sign-up and go to our migration software.
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Connect Track-It!
Select and link your Track-It! support desk with HDM.
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Link Adobe Experience Manager
Give the right to access your Adobe Experience Manager account.
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Explain your needs
Let us know exactly what components of your migration you wish to fine-tune
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Have your needs estimated
We'll analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from Track-It! to Adobe Experience Manager all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Adobe Experience Manager import
Our team would be more than happy to run a custom migration if you have particular requirements.
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