Track-It! to Activate
migration service
Trouble-free , no special expertise or coding required. A complete Track-It! to Activate data migration instrument.
Track-It! to Activate
The best Track-It! to Activate tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the wonders happening.Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer support information.Easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, tick what you need to take to a new database and allow the system deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is key which is why we created a system that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and how.
Our developers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from Track-It! to Activate
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Activate.Next
Retained connectivity between object and people
When migrating your records from Track-It! to Activate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Track-It! to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Track-It! to Activate work
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Get ready
Sign up and go to our migration service.
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Link Track-It!
Opt and link your Track-It! service desk with HDM.
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Link Activate
Grant the right to access your Activate account.
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Outline your business needs
Let us know what elements of your migration you need to tweak
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Get your preferences estimated
We'll investigate your application and send you with a total price and a scope of work.
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Migrate from Track-It! to Activate everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Activate import
Our team would be more than happy to run a personalized migration in case you have particular demands.
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