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TOPdesk to WonderDesk
migration service

Smooth , no special knowledge or coding required. A complete TOPdesk to WonderDesk data migration tool.

More details

Your best tool for TOPdesk to WonderDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick what data you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info moved.

Just attach both platforms, choose what you need to migrate and let the system deal with the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is key which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in charge

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to select what goes where, when it goes, and how.

Our tech engineers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from TOPdesk to WonderDesk

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in WonderDesk.

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Sustained connectivity between object and people

When migrating your data from TOPdesk to WonderDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to WonderDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect TOPdesk

    Opt and link your TOPdesk support desk with HDM.

  • Connect WonderDesk

    Grant the right to access your WonderDesk account.

  • Clarify your business needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your requirements estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from TOPdesk to WonderDesk all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your WonderDesk import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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