TOPdesk to Wix Answers
migration service

Smooth , no special know how or programming required. A complete TOPdesk to Wix Answers data migration instrument.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from TOPdesk to Wix Answers

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Wix Answers.

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When migrating your data from TOPdesk to Wix Answers we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from TOPdesk to Wix Answers

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from TOPdesk to Wix Answers work

  • Prepare

    Sign up and go to our migration wizard.

  • Pick and connect your TOPdesk support desk with HDM.

  • Connect Wix Answers

    Give the right to access your Wix Answers account.

  • Outline your business needs

    Let us know exactly what elements of your migration you need to adjust

  • Get your requirements estimated

    We'll research your application and send you with a cost and a scope of tasks.

  • Migrate from TOPdesk to Wix Answers all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Wix Answers import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation
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