TOPdesk to Vision Helpdesk
migration service
Trouble-free , no special expertise or programming required. A complete TOPdesk to Vision Helpdesk data migration software.
TOPdesk to Vision Helpdesk
The best TOPdesk to Vision Helpdesk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose what data you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target system and enjoy the wonders happening.Data completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the platforms, choose records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we created a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a couple of buttons to press it is possible to select what goes where, when it starts, and in what order.
Our software took user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Good service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from TOPdesk to Vision Helpdesk
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Vision Helpdesk.Next
Sustained association between object and people
When migrating your records from TOPdesk to Vision Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from TOPdesk to Vision Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to Vision Helpdesk work
-
Get ready
Sign up and go to our migration wizard.
-
Link TOPdesk
Choose and link your TOPdesk service desk with HDM.
-
Connect Vision Helpdesk
Give access to your Vision Helpdesk account.
-
Describe your business needs
Let us know what components of your migration you need to fine-tune
-
Get your preferences estimated
We will investigate your case and send you with a total price and a scope of tasks.
-
Migrate from TOPdesk to Vision Helpdesk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Vision Helpdesk import
Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…