TOPdesk to ThinkOwl
migration service

Smooth , no special skill set or coding required. A complete TOPdesk to ThinkOwl data migration software.

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Your best tool for TOPdesk to ThinkOwl data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose the records you need to move and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each record moved.

Just attach your source and target, choose what you need to take to a new database and let the tool do the remainder.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members have see your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we strive to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from TOPdesk to ThinkOwl

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in ThinkOwl.

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Retained connection between object and people

When migrating your data from TOPdesk to ThinkOwl we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TOPdesk to ThinkOwl work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your TOPdesk support desk with HDM.

  • Give access to your ThinkOwl account.

  • Detail your requirements

    Let us know what aspects of your migration you need to modify

  • Have your preferences estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from TOPdesk to ThinkOwl all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ThinkOwl import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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