TOPdesk to Tender Support
migration service

Extremely easy , no special knowledge or programming required. A complete TOPdesk to Tender Support data migration software.

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The best TOPdesk to Tender Support tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and see the magic happening.
Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer service information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data dependency

Your customer data migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from TOPdesk to Tender Support

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Tender Support.

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Sustained connectivity between object and people

When migrating your records from TOPdesk to Tender Support we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to Tender Support work

  • Get ready

    Sign-up and go to our migration software.

  • Connect TOPdesk

    Choose and connect your TOPdesk service desk with HDM.

  • Grant access to your Tender Support account.

  • Outline your business needs

    Let us know what aspects of your migration you wish to adjust

  • Get your preferences estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from TOPdesk to Tender Support everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Tender Support import

Our team would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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