TOPdesk to TeamSupport
Trouble-free, no special know how or programming required. A complete TOPdesk to TeamSupport data migration instrument.
The best TOPdesk to TeamSupport tool made for youThere’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply choose customer info you need to migrate and set off with the transition right away.
Simple transition processNo tech expertise required. Just pick what data will go to the target system and observe the miracle happening.
Data structure maintenanceMove your help desk data in full to make sure that no ticket has lost essential customer support details.
Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Attach the platforms, pick records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
Information is everything which is why we created a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Apart from producing great customer service, we always want to improve our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from TOPdesk to TeamSupport
Strong privacy of your dataThe migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to be sure that the data end up being in the right destinations in TeamSupport.
Retained connection between object and peopleWhen migrating your records from TOPdesk to TeamSupport we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from TOPdesk to TeamSupport
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from TOPdesk to TeamSupport work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from TOPdesk to TeamSupport.
Fill in the form with necessary credentials to permit our data migration tool to access information from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences.
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to TeamSupport everything
When everything's tested out, choose a quiet time with the least load on the support department and start migrating from TOPdesk to TeamSupport.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your TeamSupport import
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