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TOPdesk to SteadyPoint Office 365 Help desk
migration service

Trouble-free , no special expertise or programming required. A complete TOPdesk to SteadyPoint Office 365 Help desk data migration instrument.

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The best TOPdesk to SteadyPoint Office 365 Help desk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just decide on the records you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and see the wonders happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool user friendly as possible.

Link the platforms, select records, click ok, and you’re done!

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your credentials or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose what goes where, when it goes, and in what order.

Our software considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from TOPdesk to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in SteadyPoint Office 365 Help desk.

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Retained association between object and people

When migrating your records from TOPdesk to SteadyPoint Office 365 Help desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to SteadyPoint Office 365 Help desk work

  • Get ready

    Register and go to our migration wizard.

  • Connect TOPdesk

    Select and connect your TOPdesk support desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant access to your SteadyPoint Office 365 Help desk account.

  • Detail your needs

    Let us know what parts of your migration you need to adjust

  • Get your preferences estimated

    We'll investigate your application and send you with a price and a scope of work.

  • Migrate from TOPdesk to SteadyPoint Office 365 Help desk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SteadyPoint Office 365 Help desk import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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