TOPdesk to ServicePRO
migration service

Trouble-free, no special expertise or programming required. A complete TOPdesk to ServicePRO data migration instrument.

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The best TOPdesk to ServicePRO tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the miracle happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Data dependency

Your customer data migrates unite, you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Record mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a few buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from TOPdesk to ServicePRO

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus helping you to be sure that the data end up being in the right places in ServicePRO.

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Retained connectivity between object and people

When migrating your records from TOPdesk to ServicePRO we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TOPdesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TOPdesk to ServicePRO work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect TOPdesk

    Choose and link your TOPdesk service desk with HDM.

  • Connect ServicePRO

    Give access to your ServicePRO account.

  • Outline your business needs

    Let us know what components of your migration you want to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from TOPdesk to ServicePRO everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ServicePRO import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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